PHONE:(814) 368-4101 • FAX:(814) 368-5774

Corporate Compliance Plan

Overview and Summary

Futures Rehabilitation Center, Inc. is committed to full compliance with all applicable federal, state and local laws, regulations and requirements. Pursuant to this commitment, the Board of Directors of Futures Rehabilitation Center has established a Compliance Plan. This Compliance Plan is intended and designed to prevent, detect and reduce violations of federal, state and local laws, regulations, and requirements. This Corporate Compliance Plan has been adopted in accordance with the industry standards relative to the maintenance of such plans.

Futures Rehabilitation Center, Inc. is a non-profit agency providing a variety of vocational and training programs for individuals with disabilities and special needs. Futures offers an extended employment program, adult therapeutic activity programs, and community based services to over 200 individuals every day.

Since 1968, we have strived to be a leader in building a community that enables choices and empowers lives. Since that time, Futures has carried forward the special spirit that has prevailed for over forty years, and has continued the caring that has made Futures’ history so gratifying to all who have participated, while never forgetting that our mission is to assist individuals to become participating, contributing members of the community.

Futures has gained a reputation for conducting itself in accordance with the highest levels of business ethics and in compliance with all applicable laws and regulations. This reputation was achieved and is maintained, through the integrity and ethical standards of our Board members, Management Team and employees. We are committed to maintaining this reputation by enforcing the highest standards of ethics, efficiency, and conduct.

Our Management Team believes that to continue to achieve our corporate mission and maintain total compliance with all federal, state, and local laws and regulations, it is critical that each employee understands his/her individual responsibility to actively participate in and promote compliance. Consequently, this Compliance Plan has been developed and adopted in order to assist every employee in achieving this goal.

Our Compliance Plan cannot cover every situation one may encounter. Rather it will act as a “blue print” as to what is expected of every employee, and what his/her individual role is within the Plan and Futures’ compliance efforts.

As a role model for human service providers, and as a respected entity in our community, Futures is committed to creating an atmosphere of excellence. We want to encourage and require all employees to actively participate in accomplishing effective, organization-wide compliance. Futures Rehabilitation Center, Inc. is proud to set this standard to benefit our consumers, employees and the community we serve.


Your Information. Your Rights. Our Responsibilities.

    This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights (overview)

You have the right to:
• Get a copy of your health and treatment plan records
• Correct your health and treatment plan records
• Request confidential communication
• Ask us to limit the information we share
• Get a list of those with whom we’ve shared your information
• Get a copy of this privacy notice
• Choose someone to act for you
• File a complaint if you believe your privacy rights have been violated

Your Choices (overview)

You have some choices in the way that we use and share information as we:
• Answer treatment plan questions from your family and friends
• Market our services and share your information

Our Uses and Disclosures (overview)

We may use and share your information as we:
• Run our organization
• Pay for your rehabilitation services
• Administer your supports plan
• Help with public health and safety issues
• Do research
• Comply with the law
• Address workers’ compensation, law enforcement, and other government requests
• Respond to lawsuits and legal actions


Your Rights

    When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get a copy of health and claims records
• You can ask to see or get a copy of your health and claims records and other health information we have about you. Ask us how to do this.
• We will provide a copy or a summary of your health and claims records, usually within 30 days of your request.

Ask us to correct health and claims records
• You can ask us to correct your health and claims records if you think they are incorrect or incomplete. Ask us how to do this.
• We may say “no” to your request, but we’ll tell you why in writing within 60 days

Request confidential communications
• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
• We will consider all reasonable requests, and must say “yes” if you tell us you would be in danger if we do not.

Ask us to limit what we use or share
• You can ask us not to use or share certain personal health information for treatment, payment, or our operations.
• We are not required to agree to your request, and we may say “no” if it would affect your care.

Get a list of those with whom we’ve shared information
• You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
• We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make).

Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you
• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
• We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated
• You can complain if you feel we have violated your rights by contacting us using the information on page 1.
• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
• We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:
• Share information with your family, close friends, or others involved in payment for your care
• Share information in an emergency situation

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:
• Marketing purposes
• Sale of your information

Our Uses and Disclosures

How do we typically use or share your health information?
We typically use or share your health information in the following ways.

Help manage the health care and treatment you receive
We can use your health information and share it with professionals who are treating and supporting you.
Example: A doctor sends us information about your diagnosis and treatment plan so we can arrange additional services.

Run our organization
• We can use and disclose your information to run our organization and contact you when necessary.
Example: We use health information about you to develop better services for you.

Pay for your health services
We can use and disclose your health information as we pay for your health services.
Example: We share information about you with others to coordinate payment for your treatment.

How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues
We can share health information about you for certain situations such as:
• Preventing disease
• Helping with product recalls
• Reporting adverse reactions to medications
• Reporting suspected abuse, neglect, or domestic violence
• Preventing or reducing a serious threat to anyone’s health or safety

Do research
We can use or share your information for health research.

Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
• For workers’ compensation claims
• For law enforcement purposes or with a law enforcement official
• With health oversight agencies for activities authorized by law
• For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, on our web site, and we will mail a copy to you.

Effective Date: 9/19/2013

If you have questions please contact Melissa Bartlein, Policy Administrator at (814) 368-4101 Ext. 242.  Or email mbartlein@futuresinc.net